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Upcoming Chapter Programs:

Next Dinner Meeting
June 13, 2018

Annual Recognition and Awards Night

New News - last update May 2018

ASQ Student Memberships

Students may join ASQ as a student member for $29.00
Learn more and apply for student membership at

World Conference on Quality and Improvment

The World Conference on Quality and Improvement is ASQ's flagship conference. Join a broad attendee base representing a wide array of industries and over 45 countries from around the world to gain knowledge, improvement methodologies, quality tools, best practices, and networking contacts. With over 2,500 attendees, the World Conference is the ideal forum to meet quality professionals with a wide range of backgrounds and experiences.

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On the Job Tip

Root Cause Analysis - Not Always an Answer

Hot Quality Links of Interest


It has been an exciting year so far for ASQ Section 503 and we look forward to continuing with increased attendance and dynamic speakers. As part of the Chair's Message, we have been trying to share tips or tools for your Quality Team. This quarter we would like to try out a tool that can be used to help teach staff that 100% inspection is not always the right answer:


Have you ever had customer complaints and rejections and have a whole shelf, store room or warehouse of product that is suspect? All of the product isn't bad so we can’t send it all back. The customer says there cannot be any more issues. What are you going to do? What most of us have done is to have someone go thru all of the product (100% inspection / sorting) and remove the defective product. Here is your chance to be that inspector. Read the story below and count all the letter "G's". A big "G" or a little "g" is a defect. We have a lot of work to do so you only have three minutes to accomplish this task. Record and submit your answer to me at and we will provide a summary of the results. Get your three minute timer ready and get started. Remember, we can't miss any "G's" or we are in trouble.

A Fairy Tale

While strolling through a glen, a giddy English girl tripped on a rather large, almost gigantic frog. The girl staggered but regained her footing and was about to go on when the frog began to speak and gesticulate to gain the girl's attention. "I have not always been a frog," he croaked. "I was once a gracious knight, a gentleman called Gallant George Grenville, but was changed into this ghastly frog you now see by an ungodly, magical genie. The spell can only be broken if I gain a girl's good graces and spend a night in her garden." The agog girl was skeptical, of course. She gazed at the frog's pleading eyes, giggling, she decided to grant the frog's wish and took him home, putting him by her garden gate. That night the girl slept grandly and sure enough, when she awoke the following morning, there alongside her garden gate was the gracious knight, George Grenville. Well, strangely enough, for a long, long time the girl's mother did not believe that story.

ASQ Transformation Plans

Finally, the Headquarters of the ASQ International organization has begun what they are calling a transformation process to regionalize leadership primarily related to funding of the organization. The Executive Committee for ASQ 503 has reviewed the proposed changes and is working with the transition leadership to understand how this will impact our section's operations and increase value for our local members. As we continue to learn more about the proposed changes, we will keep section members up to date but do not hesitate to contact us with any questions. A copy of our submitted concerns has been included in this month's newsletter and you are free to voice your own concerns to and keep our executive team informed so we can champion your comments to ASQ leadership. Thank you and look forward to seeing you at the upcoming meetings.

Adam Marsh

Weather for Harrisburg, PA

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