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ASQ Harrisburg Section 503


Wednesday, March 13, 2019

Please Register by:



02:30 PM

Registration can be completed, below


5:30 - 6:30 p.m.


6:30 - 7:30 p.m.


7:30 - 9:00 p.m.

Four Points by Sheraton York 1650 Toronita St. York, PA 17402
phn: 717-846-4940

York Four Points Sheraton Directions


Classic Four Points Buffet: Fresh Baby Greens Salad and Caesar Salad; Chef Specialty Salads;
Chicken Cordon Bleu and Seafood-stuffed Flounder;
Garlic Whipped Potatoes; Seasonal Vegetables;
Rolls and Butter;
Coffee and Tea service;
Assorted Cakes and Pastries


Pre-Registered:Section Members - $25.00 each | Non ASQ Members/Guests - $30.00 | Students - $15.00
At the Door:Section Members - $30.00 each | Non ASQ Members/Guests - $35.00 | Students - $15.00


Costs of Poor Quality; Managing Nonconforming Material

Many organizations are mediocre at finding their mistakes, some just rely on their customers to tell them when they have errors. Few truly excel at identifying issues, analyzing trends, doing root cause analysis, and putting in permanent corrections. We will discuss various methods to collect data, analyze trends, and take action to mitigate future recurrences. We will review the many obvious costs associated with making nonconforming material and dive into some of the hidden costs that too often get overlooked. Chad will share best practices, and even some worst practices, from over five years of quality consulting with over a hundred organizations in many industries.


Chad Yiengst, Principal Consultant at Ledge Inc. and Co-founder of 80/20 Quality by CFA Solutions LLC

Chad Yiengst has over fifteen years of quality and manufacturing expertise including quality and production leadership roles in both the automotive and food industries. During the last five years as a consultant at Ledge Inc., Chad has helped manufacturers across a range of industries to improve their quality management systems. Having had direct responsibility for managing nonconforming material in current and past roles, Chad has assisted dozens of companies with developing and improving their nonconforming material management processes. During this time Chad and his colleagues at Ledge Inc. have identified a need for better tools to track and report nonconformances. In 2018, they developed and launched 80/20 Quality, a mobile/web-based application that allows organizations to manage and communicate nonconformances while improving analytics. Chad also serves as Treasurer for the Harrisburg Section of the ASQ and volunteers with various organizations, including the American Red Cross and Junior Achievement.


Note: New Policy

To meet the hotel notification requirements and allow for preparation for our meetings, all reservations need to be received online by 2:30 PM on the Friday preceding the meeting.

Please register online by 2:30 PM on Friday Marxh 8, 2019

Same Price Registration

Mobile users may now use their Venmo account to pay through PayPal

Use Add to Cart button to Access PayPal, then choose Venmo as the payment method

If you are unable to register online, please send an e-mail to


Sheraton Harrisburg Hershey Hotel Directions
York Heritage Hills Resort Directions
Lancaster Eden Resort Directions
York Four Points Sheraton Directions
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