Wednesday, March 14, 2018
Please register online by:
Registration can be completed, below
5:30 - 6:30 p.m.
6:30 - 7:30 p.m.
7:30 - 9:00 p.m.
Lancaster Eden Resort Directions
|Pre-Registered:||Section Members - $25.00 each | Guests - $30.00 | Students - $15.00|
|At the Door:||Section Members - $25.00 each | Guests - $35.00 | Students - $15.00|
As QA professionals, we are responsible for every aspect of the business that impacts quality. Chief among these aspects are the use and transfer of knowledge in the organization. Social networking is a tool that accelerates and simplifies that transfer of knowledge, in ways that capitalize on our natural drives to build human connection and maintain tribal knowledge. But social networking also carries a risk, being a Pandora's box that, when opened, unleashes issues about 'fake news,' disclosure and unauthorized information that could be a nightmare. How do we know what to do? This presentation provides a method to peek in and through that Pandora's box to determine just how dangerous or fertile social networking technologies can be. This dialogue will help to identify our own box of knowledge sharing, looking at the cultural facets, considering both tacit and explicit knowledge, and, in a workshop approach, providing participants with an opportunity to take a hard look at how they, as quality professionals, need to think about social networking in their organization.
Paul Armstrong is best described as enthusiastically passionate about helping people improve how they accomplish their goals, and an engineer who doesn't seem to have an engineer’s personality. Paul started and led the Performance Improvement efforts at a major defense contractor for 15 years before starting eNthusaProve, a niche consulting firm that teams with clients to help them connect to purpose, create value and contribute that value. With a recently published book entitled Enabling Joy, Paul helps team leaders see their real calling as a leader based on foundational references and especially the works of Dr. Deming. Paul has been deeply involved with knowledge management for over 20 years, and has seen a relevancy with this field and the work that we do in quality. When not with his customers, Paul can be found giggling with grandchildren with his bride of 35 years on their little farm in Lancaster.
To meet the hotel notification requirements and allow for preparation for our meetings, all reservations need to be received online by 2:30 PM on the Friday preceding the meeting.
Please register online by 2:30 PM on Friday March 9, 2018